Terms and Conditions

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  • Dahab Travel & Tourism LLC maintains the https://www.dahabtravels.com/ Website ("Site").
  • United Arab of Emirates is our country of domicile and it is stipulated that the governing law is the local law
  • Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
  • Visa or Mastercard debit and credit cards in AED will be accepted for payment.
  • The displayed price and currency at the checkout page, will remain the same
  • The currency printed on the 'Transaction Receipt' and the amount charged to the card will be shown in your card's currency.
  • We will not trade with or provide any services to OFAC and sanctioned countries.
  • Customers who are minors or under the age of 18 years shall not register as a 'User' of the website, shall not transact on, or use the website.
  • A user is responsible for maintaining the confidentiality of his/her account.
  • The card holder must retain a copy of the transaction records and https://www.dahabtravels.com/ policies and rules.

Delivery of Products/Services

What is an e-ticket?

An e-ticket (electronic ticket) is a paperless electronic document with a unique confirmation number given to passengers in place of a paper ticket. Passengers are required to produce the unique confirmation number at the airport airline counter to claim the e-ticket.

How will I get my e-ticket details?

Your e-ticket details will be sent to the email address provided by you at the time of booking. If you do not receive your e-ticket within 8 hours of making your booking with Dahab Travel, please call our Customer Care Representative on Tel # +971 42 34 6133 Dahab Travel shall not be liable if customers do not comply with this requirement

Is it necessary to carry my e-ticket with me?

Yes, it is mandatory for you to carry a copy of your e-ticket as sent by Dahab Travel. In the event that you fail to present a copy of your e-ticket, Dahab Travel. will not be held responsible if the Airline does not issue a boarding pass/ disallows you from travelling.

Cancellation Policy

  • Any changes on online booking are accepted 24hrs prior to departure only
  • Changes within 24 Hours of booking to be made through our helpdesk at Tel # +971 42 34 6133
  • Any cancellation/rescheduling for online bookings done directly through airlines helpdesk need to be advised to Dahab Travel within 12 hours of any changes through mail at -:info@dahabtravels.com
  • All booking booked on Dahab Travel are subject to cancellation penalty levied by the airlines
  • *How do I get a refund after cancelling my ticket? *

*Refund Policy*

  • Dahab Travel. Cancellation or any changes of airline tickets shall at all times be subject to charges as may be payable to the relevant airline in accordance with such relevant airline cancellation/refund policy. Prior to booking tickets, you must familiar yourself with the relevant airline cancellation/refund policy with respect to the ticket to be booked by you. Any cancellation or any changes payable Dahab Travel be to your account.
  • The customer must read individual airline specific terms and conditions in order to find out if the ticket proposed to be booked/purchased is subject to any additional cancellation fee or charge. We take no liability whatsoever in this regard.
  • Please note that unless stated otherwise, it is mandatory to contact us for refunds and the airline will not directly refund the tickets booked from the website.
  • Cancellation or any changes of airline tickets shall at all times be subject to all charges as may be payable to the relevant airline in accordance with such relevant airline cancellation/refund policy. Prior to booking tickets, you must familiar yourself with the relevant airline cancellation/refund policy with respect to the ticket to be booked by you. Any cancellation or any changes all charges payable to the relevant airline shall be to your account.
  • The customer must read individual airline specific terms and conditions in order to find out if the ticket proposed to be booked/purchased is subject to any additional cancellation fee or charge. We take no liability whatsoever in this regard.
  • Please note that unless stated otherwise, it is mandatory to contact us for refunds and the airline will not directly refund the tickets booked from the website.

Passport Information:

Passport details are mandatory for e - ticket issuance to Europe, USA and Canada.A few airlines flying to these countries also require passport details for issuing the e-ticket. Refer below to check the list of such airlines:

  • YKLM.
  • Kuwait Airways .
  • British Airways.
  • Air France.
  • Saudi Arabian Airlines.
  • American Airlines.
  • Continental Airlines.
  • Delta Airlines.
  • United Airlines.
  • Kenya Airways.
  • China Southern Airlines.
  • China Eastern Airlines.
  • Aeroflot.
  • Egypt Air.
  • Biman Bangladesh Airlines.